Refund policy
Thank you for shopping at RUINED. We strive to provide you with the highest quality clothing and accessories. Please read our No Return or Refund Policy carefully before making a purchase.
1. All Sales Are Final: We do not accept returns or exchanges for any reason, including but not limited to change of mind, sizing issues, or dislike of the product.
2. Quality Assurance: We thoroughly inspect all items before they are shipped to ensure they meet our quality standards. However, if you receive a defective or damaged item, please contact us within 48 hours of receiving your order with photographic evidence, and we will assess the situation on a case-by-case basis.
3. Exceptions: In rare cases where we determine that an exception is warranted, we may offer a replacement or store credit at our discretion. Any such exceptions will be made solely at the discretion of RUINED.
4. Custom Orders: Customized or personalized items are non-returnable and non-refundable unless they are defective or damaged upon arrival. Please review all customization details carefully before placing your order.
5. Final Sale Items: Certain items may be marked as "Final Sale" and are not eligible for return or refund under any circumstances. Please review the product description carefully before purchasing.
6. Shipping Costs: Shipping costs are non-refundable. If you receive a refund for any reason, the cost of return shipping will be deducted from your refund.
7. Cancellation: Once an order has been placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.
8. Contact Us: If you have any questions about our No Return or Refund Policy, please contact our Customer Service team at: pardonruined@gmail.com
By making a purchase from RUINED, you acknowledge that you have read, understood, and agreed to abide by our No Return or Refund Policy.